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The Whats, Whys and Hows of Guest Experience - part 1

9/1/2014

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The following is an adaptation of a presentation Stacey Tarpley (Zoological Planner with PGAV) gave in September 2013 at the AZA National Conference as part of the session ‘Enrichment as Guest Experience.’ This is part one of two.

The guest experience is a critical component to any institution that aspires to educate the general public in a single visit.  Zoos and aquariums have a trick up their sleeve, however: the animals.  And as long as we optimize the connection between guests and the animals, the guest experience is elevated.  In order to ‘optimize connection,’ zoos and aquariums can and should use enrichment as a critical element of the guest experience.
Zoos and aquariums are doing fantastic work across the country and around the world working on conservation, research and education programs. … Continue reading

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1 Comment
Rev Rudy Martin
13/1/2014 10:44:55 am

It's good to see someone helping to protect the creatures that can't protect themselves. I pray your website reaches those who have no idea of what's going on in this world as far as it pertains to the creatures of the woods,forest,swamps and jungles.

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